Your privacy is our priority
Your personal information is completely safe at kkfbj. Learn about our privacy policy and understand your rights.
Introduction and Overview
kkfbj is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy document explains how kkfbj collects, stores, uses, and protects your personal information.
By using our website and services, you are agreeing to the terms of this privacy policy. This policy should be read together with the Terms and Conditions.
We are committed to ensuring that you have full control over your personal information. If there are any changes to this privacy policy, we will notify you accordingly.
Last Updated: This privacy policy was last updated in 2026. In the event of any changes, we will inform you by noting the date on this page.
What information we collect
When creating an account and using services at kkfbj, we collect various types of personal information. The categories of this information are described in detail below.
Identity Information
- Full name (in Bengali or English)
- Date of birth and age verification information
- National Identity Card number (NID)
- Email address
- Residential address
Financial Information
- bKash / Nagad / Rocket / Upay number
- Bank account details (where applicable)
- Transaction history and receipts
- Deposit and withdrawal records
Technical Information
- IP address and device information
- Browser type and version
- Cookie and session data
- Login times and activity logs
Gaming Activity Information
- Game play history and preferences
- Bet amounts and results
- Bonus and promotion usage records
- VIP level and points information
Purpose of data use
kkfbj uses the information collected from you only for specific and legitimate purposes. We never misuse your information or sell it to unauthorized third parties.
3.1 Service Delivery and Account Management
We use your identity information to create, verify, and manage your account. This ensures that only eligible users can access services at kkfbj.
3.2 Financial Transaction Processing
Financial information is required to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. Information is also used to verify that the minimum deposit amount of ৳300 and withdrawal amount of ৳800 are met.
3.3 Security and Fraud Prevention
Technical information and activity logs are analyzed to prevent fraud, money laundering, and other illegal activities on our platform. All data is kept secure using SSL encryption.
3.4 Personalized Experience
Based on your gaming preferences and activity, we provide you with relevant game recommendations, bonus offers, and VIP benefits.
3.5 Customer Support
When you contact our 24/7 live chat support, your account information is verified to provide you with fast and effective service.
3.6 Legal Compliance
Where legally required, such as for tax reporting or at the request of a regulatory authority, we may share information in accordance with applicable law.
Cookie and Tracking Technology
We use cookies and similar tracking technologies when you browse the kkfbj website. These technologies help improve your experience.
Essential Cookies
Required for login sessions, security verification, and basic functionality. These cannot be disabled as they are essential for the website to work properly.
Analytics Cookies
Used to monitor and improve website usage. Page visits, session length, and user behavior are analyzed.
Preference Cookies
Used to remember your language, game preferences, and display settings. Your experience becomes easier on your next visit.
You can manage cookies from your browser settings. Please note that disabling certain cookies may cause some features of kkfbj to not work properly.
Information Sharing and Disclosure
kkfbj never sells your personal information to third parties. However, in specific circumstances and for defined purposes, we may share limited information.
5.1 Service Provider Partners
Information is shared only to the extent necessary to deliver services with payment processors (bKash, Nagad, Rocket, Upay), game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt), and technology service providers. These partners operate under strict confidentiality agreements.
5.2 Legal Requirements
We may disclose information to comply with court orders, government directives, or applicable legal requirements. In such cases, we always provide only the minimum information necessary.
5.3 Fraud Prevention
Information may be shared with relevant agencies as needed to prevent fraud, money laundering, or other illegal activities.
5.4 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. However, we will notify you in advance and the information will be handled to the same privacy standards.
Data Protection Measures
kkfbj uses industry-standard security technology to protect your information. Our security measures are regularly reviewed and updated.
Encryption Technology
All data transferred between our servers and the user's device is protected by SSL (Secure Socket Layer) encryption. This ensures that no one can read your information in transit.
Access Control
Only authorized staff can access your personal information. Every access is logged and regularly audited.
Regular Backups
Your data is regularly backed up on secure servers. There is no risk of your information being lost even in the event of any technical issue.
Security Monitoring
Our systems are monitored 24/7. If any suspicious activity is detected, immediate action is taken.
Although we take the highest security measures, no digital system is completely free from vulnerabilities. We are committed to acting quickly and notifying affected users in the event of any security breach.
Data Retention Period
kkfbj does not retain your information longer than necessary. Different retention policies apply to different types of information.
- Account Information: For as long as the account is active and for the legally required period after it is closed.
- Financial Transaction Records: For the period required under financial regulations, generally several years from the date of the transaction.
- Gaming Logs and Activity Records: For as long as necessary for fraud prevention and dispute resolution.
- Communication and Support Records: For a defined period for service improvement and reference purposes.
- Cookie and Session Data: From a few minutes to a few months, depending on the type.
Once the defined period has ended, we securely delete your information or anonymize it so that you can no longer be identified.
User Data Rights
kkfbj believes that you have full rights over your personal information. We are committed to ensuring the rights listed below.
Right to Access
You can request a detailed overview of the information kkfbj holds about you at any time.
Right to Correction
If any of your information is incorrect, you can request a correction. We will correct it as quickly as possible.
Right to Deletion
Where there is no legal obligation to retain it, you can request that your personal information be deleted.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be restricted.
Right to Data Portability
You can request to receive your information in a structured, machine-readable format.
Right to Object
You can object to the use of your information for specific purposes.
If you wish to exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.
Protection of Minors' Information
kkfbj strictly operates for users aged 21 and above. We do not knowingly collect or process personal information from anyone under the age of 21.
An age verification process is followed at the time of account creation. If we become aware that someone under the age of 21 has created an account, that account will be immediately closed and all related information will be deleted.
If you believe that a minor is using our platform, please notify our support team immediately.
Changes to the Privacy Policy
kkfbj may update this privacy policy from time to time. This policy may change due to service improvements, legal changes, or technical reasons.
In the event of any significant change, we will:
- Update the date on this page.
- We will notify registered users via email.
- We will display a notice about the changes upon first login.
If you continue to use kkfbj after the changes, you will be considered to have agreed to the terms of the new policy. Therefore, it is recommended that you review this page regularly.
Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact us. Our support team is available 24 hours a day, 7 days a week to assist you in Bengali.
Support is available in Bengali 24/7. Start a live chat from any page on the website.
After receiving your request, we will try to respond as soon as possible. For data-related requests, we may need to verify your identity, which is done to protect your information.
For more details, visit our FAQ page or read our Terms and Conditions.